1. Introduction
This Privacy Policy applies to the Caribbean Air Group, which includes Caribbean Air Partners, LLC (United States), Caribbean Air Academy, Ltd. (The Bahamas, operating as Crossbones Aviation), and Pilots of the Caribbean (our affiliated non-profit organization), along with their authorized contracted partners (collectively, "we", "us", "our", or the "Caribbean Air Group").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements (including on Facebook and other platforms), apply for or participate in our FAA Part 61 pilot training programs, or engage with our approved contracted partners for recruitment and support services.
This policy applies to all information collected through our website, email communications, application processes, and in connection with our pilot training programs and related services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Full name, date of birth, nationality, and contact details (email, phone, address)
- Passport and government-issued identification documents
- Educational and professional background information
- Medical information and fitness certificates (as required for aviation training)
- Financial information for payment processing and scholarship/loan inquiries
- Immigration and visa-related documents
- TSA/FTSP security screening information (where applicable)
- Photographs and identification for enrollment and security purposes
2.2 Technical and Usage Information
When you visit our website or interact with our advertisements, we may automatically collect:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on site, and referral sources
- Cookies and similar tracking technologies (for analytics and advertising purposes)
- Information from Facebook and other advertising platforms regarding ad interactions and conversions
3. How We Use Your Information
We use the information we collect for the following purposes only:
- Processing and evaluating applications for our FAA Part 61 pilot training programs
- Coordinating with Golden Epaulettes Aviation Pvt. Ltd. (GEA) for student recruitment, counseling, and support from Northern India / Delhi-NCR
- Arranging enrollment, housing, transportation, medical examinations, and regulatory compliance (TSA/FTSP, Bahamas immigration, etc.)
- Communicating with you about your application, program progress, and related services
- Processing payments and managing financial records
- Improving our website, programs, and marketing efforts
- Complying with legal and regulatory obligations in The Bahamas, United States, United Kingdom, and India
4. Legal Basis for Processing
We process personal information based on one or more of the following legal grounds:
- Your consent (where required, particularly for marketing communications and sensitive data)
- Performance of a contract (to deliver training and related services)
- Legitimate interests (improving our programs and ensuring operational efficiency)
- Legal obligations (compliance with aviation regulations, immigration laws, and data protection requirements in The Bahamas, US, UK, and India)
5. Sharing and Disclosure of Information
We do not sell your personal information under any circumstances.
Your personal information is only shared within the Caribbean Air Group and with the following limited parties, and only to the extent strictly necessary for the delivery of our pilot training programs and related services:
- Approved contracted partners – organizations we have formally engaged to provide recruitment, counseling, training support, or operational services (all bound by written confidentiality and data protection agreements equivalent to our internal standards)
- Authorized staff and instructors within the Caribbean Air Group – on a strict need-to-know basis only
- Essential third-party service providers – including payment processors, housing providers, aviation medical examiners, immigration consultants, and security screening providers (all bound by written confidentiality agreements)
- Regulatory and governmental authorities – only when required by applicable law (e.g., Bahamas Civil Aviation Authority, U.S. TSA/FTSP, and relevant immigration or aviation authorities)
- Legal, accounting, and professional advisors – under strict professional confidentiality obligations
No information is shared with any other third parties for marketing, advertising, or any commercial purpose unrelated to the delivery of our training programs. Information is never transferred outside the Caribbean Air Group and its approved contracted partners except as required by law or with your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, encryption where appropriate, and regular security assessments. All staff and partners with access to personal data are bound by strict confidentiality obligations under our Mutual Non-Disclosure, Non-Competition, and Non-Solicitation Agreement.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including the duration of your training program, any applicable warranty or support periods, and to comply with legal, regulatory, and contractual obligations (including record-keeping requirements under aviation regulations in The Bahamas and the United States).
8. Your Rights
Depending on your location and applicable law (including the India Digital Personal Data Protection Act 2023, UK GDPR, and other relevant frameworks), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal and contractual retention requirements)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability (where technically feasible)
To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.
9. Cookies and Online Tracking
Our website and online advertisements (including on Facebook and other platforms) use cookies and similar technologies to improve functionality, analyze usage, and deliver relevant advertising. You can manage your cookie preferences through your browser settings. Our use of tracking for advertising purposes complies with applicable advertising standards and platform policies (including Facebook's advertising policies).
10. International Data Transfers
Because our operations involve The Bahamas, the United States, the United Kingdom, and India, your personal information may be transferred to and processed in these jurisdictions. We ensure appropriate safeguards are in place for such transfers, including contractual protections and compliance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted on our website with a new effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, or if you wish to exercise your rights, please contact the Caribbean Air Group at:
Caribbean Air Partners, LLC / Caribbean Air Academy, Ltd. d/b/a Crossbones Aviation
Email: rob@carib-air.com
Phone: +1 (470) 309-4091
Address: Mother Gibson Plaza, Boyd Road, 2nd Floor, Nassau, New Providence, The Bahamas
For region-specific or partner-related inquiries, please contact us directly and we will direct your request to the appropriate approved party within our controlled network.
This Privacy Policy is provided for transparency and does not constitute legal advice. It is designed to align with standard business practices and data protection expectations in The Bahamas, the United States, the United Kingdom, and India.
